Visa’s Hamer is BTN's 2022 Travel Mgr. of the Year; Q&As with Amex GBT's Reimer, Concur's Sultan, Southwest's Harvey

	September 01, 2022

BTN Names Visa's Hamer 2022 Travel Manager of the Year

BTN named Visa senior director of global sourcing Kim Hamer as its 2022 Travel Manager of the Year for Visa's program to integrate corporate-tailored NDC content at scale through the agency channel. BTN also named as its three Best Practitioners of 2022 Siemens' Emma Eaton, Estee Lauder Cos.' Jami Stapelmann and Takeda's Faye Zeidlhack. Keep Reading

DOT Launches Dashboard, Carriers Make Improvements

The U.S. Department of Transportation on Thursday launched an airline customer service dashboard outlining the 10 largest U.S. carriers' plans, including specifics on passenger meal or hotel voucher entitlements. Keep Reading

Amex GBT Readies for Lasting Travel Disruptions

Q&A with Amex GBT's David Reimer

Amex GBT global EVP of global clients and general manager for the Americas David Reimer spoke with BTN's Michael B. Baker about how the company is helping its clients manage through travel's ongoing disruption. Keep Reading

U.S. Consumer Air Travel Complaints Soar in June

The month-over-month increase should not necessarily come as a surprise, as domestic airlines experienced widely reported disruptions in service beginning around Memorial Day. Keep Reading

Concur Fills In Some Lines on Booking Experience Roadmap

Q&A with Concur Travel's Charlie Sultan

Concur Travel president Charlie Sultan sat down with BTN's Michael B. Baker to detail booking tool features and his larger vision of building a "platform of the future." Keep Reading

Disruption is here to stay. The industry is required to go out and recruit 40,000 pilots. … You have airlines wanting to go back to full schedules but little resilience when you have a bout of Covid somewhere. It will continue."

- Amex GBT's David Reimer

Southwest Adds Digital Upgraded Boarding Service

The service will be available for purchase beginning 24 hours before a flight's scheduled departure and will end 30 minutes before that scheduled departure. Keep Reading

Southwest's Harvey: New Corp. Portal 'Single Source of Truth'

Q&A with Southwest's Dave Harvey

Southwest Airlines' new Business Assist corporate travel portal offers several self-service features. Dave Harvey, the carrier's VP of Southwest Business, spoke with BTN's Donna M. Airoldi to share more details on the tool and what's in store for future releases. Keep Reading

FCM Taps Thrust Carbon Exec to Head Sustainability Practice

FCM has hired Thrust Carbon executive Glenn Thorsen to lead a new customer-facing sustainability practice within the travel management company's consulting services. Keep Reading

Simard to Trial Traveler Benefits Booking with Atriis, NuTravel

Travel technology provider Simard is working with both Atriis and NuTravel to develop pilot projects integrating its Smart Contracts product. Keep Reading

Travelogix Integrates with Tres in U.S. Expansion Push

Travel data solution provider Travelogix has integrated with back-office technology provider Tres Technologies, which the company said will boost its expansion efforts among U.S.-based TMCs. Keep Reading

Travel Leaders Releases New Version of Home Portal

Travel Leaders Corporate has launched an updated version of its portal for travel managers and travelers that offers new integrations, simplified search capabilities and sustainability data access. Keep Reading