DOT Launches Dashboard, Carriers Make Service Improvements

 

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September 02, 2022 DOT Launches Dashboard, Carriers Make Improvements By Donna M. Airoldi The U.S. Department of Transportation on Thursday launched an airline customer service dashboard outlining the 10 largest U.S. carriers' plans, including specifics on passenger meal or hotel voucher entitlements. The tool, announced two weeks ago by Secretary Pete Buttigieg, includes service changes made by nearly all of the covered airlines as a result of the announcement, according to DOT. Keep Reading CWT Adds Center to Boost Retention, Satisfaction CWT has created a new "Center of Excellence" that will focus on customer satisfaction and retention. Keep Reading Ethiopian Airlines to Distribute NDC Content Through Travelport Plus Ethiopian Airlines is working with Travelport on a plan to provide New Distribution Capability content to agents via a new agreement. Keep Reading Delta, DG Fuels Sign SAF Agreement Delta Air Lines and DG Fuels have signed an agreement in which the low-emissions fuel company plans to establish a new sustainable aviation fuel supply stream that would supply Delta with 385 million gallons of unblended SAF. Keep Reading Gant Goes To Bat For Pynn's Twins, Aimendo And Vindow Subscribe to the Beat Travel is Back – Easy Solutions to Maximize Your Travel Budget Sponsored Content from United Airlines As the world returns to travel, you may have more questions than answers when it comes to managing your resurgent business travel needs. Read More 301 Route 17 North, Suite 1150 Rutherford, New Jersey, USA 07070

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