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Thursday, February 16, 2023

State of TMC Transaction Fees; Assessing Air Status Loss; Q&A: Navan's Cohen



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February 16, 2023
Race From Transaction Fees Remains Near Starting Line
By Michael B. Baker
Travel management companies and consultants alike are expressing frustration that the needle has not moved too far away from transaction-based pricing, but they also are reporting success with some clients in pioneering new models, particularly those implementing more incremental changes. Keep Reading
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As Air Rollovers End, Buyers Assess Status-Loss Fallout
The pandemic-era rollovers of elite loyalty status and looser qualification rules among U.S. airlines are coming to an end. Some travel managers report being "bombarded" with emails from travelers asking for help. Keep Reading
CEO Cohen Defends Navan's Approach, Details Strategy
Navan—formerly TripActions—CEO Ariel Cohen spoke with BTN's Elizabeth West about what the company's new name signifies, technology, lingering criticism in the market around Navan's effectiveness as a TMC, and its business model and plans for an initial public offering. Keep Reading
Amex GBT, Amadeus Renew Tech Agreement
Amadeus and American Express Global Business Travel have renewed their long-term technology agreement, through which Amex GBT plans to tap Amadeus' technology to improve customer service and operational efficiency. Keep Reading
Lufthansa to Expand 'Green Fares' Across Europe
European aviation giant Lufthansa Group is set to introduce its new "green fares" across its short-haul flights. The fares include "full compensation" for carbon emissions within the ticket price. Keep Reading
Study: Price, Inconvenience Deter Sustainable Travel Choices
Travelers have good intentions when it comes to making sustainable choices, but that doesn't translate into action when it means inconvenience or higher costs, according to a new Amadeus report. Keep Reading
Amex, Microsoft Collaborate on Expense Automation
American Express is working with Microsoft to develop a more automated expense-reporting process built from Microsoft Cloud and AI technologies. Keep Reading
Concur Warns GDS NDC Connections Might Not Be Active by April
SAP Concur customers relying solely on global distribution systems might lose access to some American Airlines content when the carrier's April deadline for New Distribution Capability connection requirements rolls around in a few months, the platform's team cautioned. Keep Reading
Personalization, Data Top CWT Goals After $90M Equity Issuance
CWT has raised $90 million of equity among its shareholders, which it in part will invest in expanding features of its myCWT platform this year, the TMC announced. Keep Reading
BP to Invest $1B to Help Hertz Meet EV Rental Demand
Oil and gas giant BP plans to invest $1 billion by 2030 to install electric vehicle charging stations across the United States, the company announced Wednesday. Keep Reading
 
 
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