Southwest's Operational Performance; Microsoft's 'Purposeful' Travel; BTN's Top 10 of 2022

 

View as webpage

January 05, 2023 Southwest Operational Performance Still Lags after Holiday Meltdown By Donna M. Airoldi After a week of significant cancellations and delays for Southwest Airlines—in which it reduced its flights to one-third of its normal schedule, its CEO issued an apology, and the U.S. DOT said it would investigate the airline's practices—the carrier on Dec. 30 had returned to normal operations with usual disruptions for a holiday weekend. Keep Reading Microsoft Urges 'Purposeful' Travel in New Platform Business travel must evolve to have "higher impact, lower footprint and greater inclusivity" as it recovers from the Covid-19 pandemic, according to a platform posted on LinkedIn by Eric Bailey on behalf of Microsoft Travel. Keep Reading BTN's Top 10 Stories of 2022 Business Travel News' top stories of 2022 give contours of what will impact the industry in 2023. Keep Reading AA Adds Loyalty Reward Tiers, Raises Threshold American Airlines in March 2023 will add rewards tiers to its AAdvantage loyalty program, allowing members to earn perks when reaching certain loyalty point thresholds. Keep Reading What I can tell you that is unique to Southwest is that our technology is built for flying we don't do anymore. … The technology systems need to keep up with the growth, and they are not." - TWU's Corliss King Read More Survey: Buyers Tightening Policies, but Not at Travelers' Expense Travel buyers are tightening policies but not making grand cuts to spending, according to a survey of customers by India-based travel management company Itilite. Keep Reading Survey: Mtg. Planners Prepped for Higher 2023 Costs Cost is the No. 1 deterrent to the return of meetings in 2023, according to a new survey, with 73 percent of meeting planner respondents indicating they expect price increases in at least some categories of 20 to 50 percent. Keep Reading Delta Repeats in 2022 for Top On-Time Performance for N. America Cirium used data from Jan. 1, 2022, through Dec. 15. The final weeks of the year, when there were significant weather-related cancellations and delays, are not included in the figures. Keep Reading Marriott President to Depart, Join Under Armour as CEO Marriott International president Stephanie Linnartz on Feb. 24 will step down from the company after 25 years to join Under Armour as president and CEO. Keep Reading TMC Group Proposes Revised DOT Rule for Air Ticket Refunds Internova, American Express Global Business Travel, BCD Travel, CWT, CTM North America and Direct Travel are concerned with having TMCs, as ticket agents, be responsible for a customer's refund, credit or voucher, as the airline is almost always the merchant of record. Keep Reading Amex M&E Evolves Meetings Insights Platform  Read More ARC: November U.S. Airfares Slide  Read More Aeromexico Taps Accelya for NDC Offers  Read More STR: November U.S. Hotel Occupancy, Rates Fall  Read More DOT Extends Airline Ancillary Fee Proposal Comment Period  Read More Sonesta Launches New Brand  Read More 301 Route 17 North, Suite 1150 Rutherford, New Jersey, USA 07070

Did someone forward this to you? Subscribe Here!

Privacy Policy To unsubscribe from BTN Travel Management, Click Here