Buyers Seek TMC Relationship Restart; BTN's SME, Car & Ground Special Reports

 

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July 27, 2022 Buyers Seek TMC Relationship Restart Amid Stumbles By Michael B. Baker When assessing current travel management company performance for workforce solutions firm Alexander Mann Solutions, the answer will depend on who is asked. For manager of global facilities Anna Pochlódka-Watorek, the TMC relationship now is in a better place than it was before the onset of the pandemic, she said during an education session at the recent Business Travel Show Europe. Keep Reading Shifting Balance: BTN's 2022 SME Report The small and midmarket has returned to business travel more readily than larger enterprises. But how are SMEs managing travel now? SMEs largely have dispensed with Covid-19-related travel restrictions, but now face elevated pricing and negotiation challenges. With travel as a necessity for small and midsize companies, BTN explores their strategies, outlooks and objectives in this special report. Keep Reading BTN's 2022 Car Rental & Ground Transportation Report National Car Rental came out on top once again in BTN's 2022 Car Rental Survey, maintaining its undefeated record for all seven years of the survey. Its sister brand Enterprise reclaimed the second-place position. Meanwhile, buyers also rated customer service levels from chauffeured transportation providers and detailed their use of ride-hailing solutions. Keep Reading Delta to Hold Capacity at June Level through 2022 After apologizing during a second-quarter earnings call  to customers "who have been impacted by cancellations, delays and long wait times," Delta Air Lines CEO Ed Bastian announced the carrier would hold capacity at its June level for the remainder of 2022. Keep Reading Unmanaged Accounts Lead American Q2 Corp. Travel Recovery American Airlines' business travel revenue is "fully recovered" compared with 2019, led by unmanaged or lightly managed accounts, as the carrier in the second quarter posted the highest quarterly revenue in its history, American reported. Keep Reading United 'Carefully Watching' Business Travel Recovery Business demand for United Airlines continued to rebound in the second quarter to about 75 percent of volume levels in the same period of 2019 and 80 percent of revenue, United EVP and chief commercial officer Andrew Nocella said during an earnings call. Keep Reading Alaska: Corp. Travel Demand Recovering But 'A Little Choppy' Second-quarter business travel revenue at Alaska Air Group has fully recovered to 2019 levels, executives said during an  earnings call, boosted by elevated fares. Keep Reading Hotel operators must carefully balance a focus on recovery with the heightened guest expectations that come with higher room rates." - J.D. Power's   Andrea Stokes Read More Spotnana Crosses $100M Funding Mark with Latest Round Founder Sarosh Waghmar says "Fortune 20" clients, which the company has yet to name publicly, drew attention of big-name investors. Keep Reading Flight Centre Projects Lighter Loss After 'Healthy' Q4 Flight Centre Travel Group projects that it broke even during the first six months of this year due to a faster-than-projected recovery. Keep Reading Amex: Q2 SME Travel Spending Tops 2019 Levels Second-quarter travel and entertainment spending on American Express corporate cards by the small and midsize corporate segment exceeded pre-pandemic levels from the second quarter of 2019, the company announced. Keep Reading Rapid Recovery Spurs Knowland to Boost U.S. Mtgs. Forecast Knowland projects meeting levels to recover to 106.3 percent of 2019 levels in 2023 and 115.7 percent in 2024. Keep Reading TravelPerk Nears Completion of Click Travel Integration Q&A with TravelPerk's Jean-Christophe Taunay-Bucalo About one year after TravelPerk's acquisition of Click Travel, TravelPerk chief revenue officer Jean-Christophe Taunay-Bucalo spoke with BTN's Michael B. Baker for an update on integration progress as well as a look at how TravelPerk plans to navigate upcoming global economic challenges. Keep Reading Lufthansa Appoints Naeve to Head Worldwide Sales Lufthansa Group has promoted Frank Naeve to SVP of global markets and stations for all the company's airlines, Lufthansa announced.  Keep Reading CTM Acquires SME-Focused Corp. Travel Agency Australia-based travel management company Corporate Travel Management has acquired 1000 Miles Travel Group, a travel agency that focuses on small- and midsize business travel management via an independent-consultant setup, CTM announced. Keep Reading ARC: June Airfares Soar on Strong Demand Airlines Reporting Corp.-accredited travel agency air ticket sales for June 2022 totaled $7.9 billion, an 87 percent increase year over year, but a 6 percent dip from the more than $8 billion total recorded in May, ARC reported. Keep Reading J.D. Power Survey: Hotel Rate Hikes Dent Guest Satisfaction  Read More Airline On-Time Performance Drops in June  Read More Deutsche Bahn to Partner with Star Alliance  Read More Corporate Events Lead Summertime Momentum Gains  Read More CWT Adds Carbon-Emissions Dashboard  Read More BCD Taps Mitchell to Head Midmarket TMCs  Read More Accor Reorgs Brands Into Two Divisions  Read More HQ Expands Team, Adds Lichtenstein  Read More IATA: Continued Int'l Demand Drove May Air Recovery  Read More Edition Names Fluhr SVP, Global Managing Director  Read More 100 Lighting Way Secaucus, New Jersey 07094

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